Future-Proof Your Business: Solve Modern Business Challenges with BDQ

Solving Today’s Operational Challenges with BDQ and Our SaaS Partners

Businesses today face an accelerating pace of digital change, tighter operational budgets, and increasing demands for transparency, collaboration, and customer satisfaction. Whether you're scaling up, integrating dispersed teams, or digitising legacy systems, the need for streamlined work management and IT service delivery has never been greater.

That’s where BDQ comes in. As a trusted consultancy and implementation partner, we specialise in turning these challenges into opportunities - leveraging leading SaaS platforms like Atlassian, HaloITSM, Monday.com, GLPI, Asana, Sonatype, Atomicwork, and Tempo to help you work smarter, collaborate better, and manage complexity with ease.

Challenges Facing Businesses - and How BDQ Solves Them

1. Disconnected Workflows & Siloed Teams

The Problem:

Organizations often operate with siloed systems and tools, leading to miscommunication, inefficiencies, and lack of visibility across departments.

BDQ's Solution:

We unify fragmented work management using solutions like Asana, Monday.com, and Atlassian Jira Work Management, tailored to your unique business needs. For example, BDQ helped Universal Robots consolidate global marketing workflows in Asana, improving visibility and collaboration across regions and functions.

📌 Explore the Case Study: Universal Robots + BDQ → 

2. Legacy ITSM Systems That Can’t Scale

The Problem:

Older IT service management (ITSM) platforms lack modern capabilities, real-time reporting, and scalability.

BDQ's Solution:

As certified experts in Atlassian Jira Service Management (JSM) and HaloITSM, we deliver rapid, scalable ITSM implementations. Our JSM Lightning Implementation helps organizations move from email-based or legacy support into full-featured, SLA-driven service desks in weeks.

💡 Client Result: The Wine Society transitioned to a fully integrated ITSM solution with dashboards, automation, and improved team collaboration - without the overhead of larger platforms like ServiceNow.

📌 Explore the Case Study: The Wine Society + BDQ →

3. Inefficient Manual Testing & QA Bottlenecks

The Problem:

Manual testing is time-consuming and error-prone, especially during product release cycles or third-party development validation.

BDQ's Solution:

BDQ integrates Zephyr with automated frameworks like Selenium to provide a unified view of both manual and automated test results. This allows you to "shift left" and accelerate QA without compromising reliability.

📌 Read More: Automated Testing with Zephyr & Selenium →

4. Inconsistent Time Logging and Capacity Planning

The Problem:

Without consistent time tracking and capacity forecasting, leadership struggles to plan resources, allocate budgets, or claim HMRC R&D tax credits.

BDQ's Solution:

Using Tempo Timesheets and Planner, BDQ provides audit-ready, scalable time logging and capacity planning solutions. One client with 500 developers was able to replace spreadsheets with a Tempo system that gave clear visibility into project costs and R&D credits.

📌 Read More: Time Logging with Tempo →

5. Tool Sprawl and Data Fragmentation

The Problem:

Multiple tools with overlapping functions increase complexity and reduce productivity.

BDQ's Solution:

Our expertise spans not only Atlassian and Asana, but also GLPI, HaloITSM, and Atomicwork, helping businesses consolidate toolsets while enhancing automation, integration, and user experience.

🔎 Example: PartnerHero partnered with BDQ to migrate hundreds of Monday.com, projects to Jira Work Management - consolidating platforms, improving reporting, and reducing training needs. Read more →

Why BDQ?

✅ Certified Partner Expertise: Atlassian, Asana, HaloITSM, Zephyr, Tempo, Atomicwork, GLPI

✅ Remote-First, Agile Delivery: Using our Accelerated Implementation Methodology (AIM)

✅ Enterprise-Grade Solutions with Human-Centred Design

✅ Proven Track Record: From startups to billion-dollar projects in the UK, US, and EU

✅ Ongoing Support & Training: Enhancement hours, drop-in sessions, and tailored onboarding

Real Results, Real Clients

• 🌐 Rainforest Alliance: Seamless Jira Cloud migration for 1,000+ users, minimal downtime

• ⚙️ CloudGuard: Automated security workflows with JSM for customer-facing incident management

• 📢 NAZ (Northside Achievement Zone): Asana goal management and collaborative tracking transformed from spreadsheets to dynamic reports

• 📈 Employ HR Pro: Custom HR workflows in Asana improved efficiency and saved 182+ hours of admin time per employee per year

The Future of Work Is Now - Are You Ready?

As organisations navigate AI disruption, hybrid teams, and tightening economic conditions, BDQ is your strategic partner in digital transformation. From custom integrations to turnkey implementations, we empower your teams with the tools and insights they need to thrive.

Let’s find the right solution for your current challenges - and set you up for future success.

📣 Let’s Talk

BDQ | Expert SaaS Consultancy for Modern Work Management and ITSM
Delivering solutions, not just software.