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ITSM Success: Configuration and Processes Are Key
In my 25-plus years in the IT services industry, I’ve encountered countless scenarios where...
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Atlassian (2)
The Role of Automation and AI In IT Service Management
As businesses increasingly turn to Artificial Intelligence (AI) and automation to enhance their IT...
Introducing CostGuard: Taking Control of Project Budgets in Jira
Why We Built CostGuard for Jira
Jira excels at organizing tasks and workflows, but when it comes to
Why we created Field Service Management for Jira
At BDQ, we’ve worked with many organizations that rely on Jira Service Management (JSM) to handle...
Announcing follow-up to Real Signature: Real Signature for Confluence
After the success of BDQ’s latest Atlassian Marketplace app, Real Signature for Jira, and requests...
Announcing Real Signature: The Ultimate In-Person Signing Solution for Jira
We are thrilled to introduce Real Signature, BDQ's newest app for Jira Service Management. Designed...
Atlassian Teams '24 Roundup
Jira Software & Jira Work Management are now unified into Jira
• Announcement blog post →
Jira...
Atlassian announces update to Data Residency locations, now including the UK
Hey there, tech enthusiasts and cloud aficionados! Remember when we covered the ground-breaking ...
Simple, fast, effective software rollout: BDQ Lightning Implementation
BDQ are proud to present its latest offering - the Lightning Implementation! If you know what you...
ITSM implementation from a customer perspective
ITSM has changed over the last 3 decades - just a bit about me. My name is Brad Hartman. My ITSM...