Fulfil your software needs through BDQ, and enjoy all the benefits we offer as Value Added Resellers.
Navigating Digital Transformation Challenges in the UK Public Sector
As the UK public sector continues its journey toward modernisation, digital transformation remains...
Atlassian Team’25 Europe: The Event for Collaboration & ITSM Innovation
Atlassian Team’25 Europe is heading to the vibrant city of Barcelona! Whether you're focused on ...
Teclib launches brand-new GLPI Help Center - get all your questions answered!
We’re excited to share the launch of the brand-new GLPI Help Center - a dedicated resource hub...
How Jira Service Management Supports ITIL Out of the Box
Introduction
As someone who remembers the early days of Jira Service Management (JSM) - formerly...
Staying Awake Through ITIL: A Survival Guide for Humans
(by Jason, Your BDQ Account Manager)
Why Strong ITSM Foundations Are Key to Long-Term Success
Introduction
With nearly 20 years in IT, I’ve had the privilege of working across various roles,...
ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality
With over 25 years of experience in software development and IT consultancy, I’ve worked with...
ITSM Success: Configuration and Processes Are Key
In my 25-plus years in the IT services industry, I’ve encountered countless scenarios where...
Switching ITSM Tools? Why MSPs Are Moving to HaloITSM – Fast
The Urgency to Change
For MSPs, an ITSM platform is not just a tool—it is the foundation of service...